Article 1 - General provisions
The User browsing in this area accesses veghu.org, accessible through the URL: https://www.veghu.org (hereinafter referred to as the "Site"). Browsing and transmitting a purchase order on the Site implies acceptance of the Terms and Conditions and the Privacy and Cookies Policies adopted by the Site itself indicated therein.
These General Terms and Conditions of Sale apply to the sale of goods and the provision of services with exclusive reference to purchases made on the Site following the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree no. 70/03) by:
Company: Veghu di Marcello Contu
Head office: via S.Michele 45-47 - 09080 Sorradile (or) - Italy
VAT number: 01249840958
Registered in the REA, number ________ (henceforth
called "Veghu")
Before accessing the products and services provided by the Site, the User must read these General Terms and Conditions of Sale, which are generally and unequivocally understood to be accepted at the time of purchase.
Users are invited to download and print out a copy of these General Terms and Conditions of Sale, the terms of which Veghu reserves the right to change unilaterally and without prior notice.
You can use the Site and thus access and purchase products and services provided by it in the following languages:
Italian
Spanish
English
Article 2 - Object
These General Terms and Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for goods and services on the Site and do not govern the provision of services or the sale of products by parties other than the seller who are present on the Site via links, banners or other hypertext links.
Before placing orders and purchasing products and services from other parties, we recommend that you check their terms and conditions of sale.
Art. 3 - Conclusion of the contract
To conclude the purchase contract, you will need to fill in the electronic form and submit it following the relevant instructions.
It contains a reference to the General Terms and Conditions of Sale, information on each service purchased and images of each product and its price, the means of payment that can be used, the method of delivery of the products purchased and the related shipping and delivery costs.
The seller is not responsible for the possible inadequacy of the graphic representations of products shown if due to technical reasons, since the representations have a merely illustrative function.
Before concluding the contract, you will be asked to confirm that you have read the General Terms and Conditions of Sale and the processing of personal data.
The seller then receives the form filled in by the user and checks that the data contained therein are correct.
The User shall be obliged to pay the price as soon as the online order process is completed. This will be done by clicking on the "conclude payment" button at the end of the guided procedure.
The contract is considered concluded and binding when the seller accepts the order.
Once the contract is concluded, the seller takes over the order for processing.
Article 4 - Veghu Marks
All trademarks, whether registered or not and/or in the process of registration, in Italy and worldwide, trade names, logos, brands and names of products and services used, displayed and otherwise included on the Site are the exclusive property of Veghu.
These General Terms and Conditions of Sale do not confer any right or faculty to use the Veghu Trademarks. Any use of the Veghu Trademarks by the User without the prior written permission of Veghu is prohibited.
Article 5 - Use of the Website
The User is permitted to use the Site and the content of www.veghu.org exclusively for the purposes related to the use of the services governed by these General Terms and Conditions of Sale, provided in all cases that such use is fully compliant with these General Terms and Conditions of Sale and all applicable legislation.
The User may not in any way use the contents of the Site for purposes other than those provided for in these General Terms and Conditions of Sale. Any unauthorised use will result in the legal termination of any contractual relationship existing between Veghu and the User, without prejudice to Veghu's right to take action before any competent court to obtain the termination of the unauthorised conduct and compensation for any damage suffered.
To the fullest extent permitted by applicable law, Veghu shall in no event be liable to you or any third party for any damage or loss resulting from your use of the Site or the content of Veghu or any information contained on the Site or the Products and Services that may be marketed through the same, including for example all cases of liability for (a) loss or damage to data, (b) loss of or damage to User's technology, computer equipment, hardware and software, (c) loss or damage that could have been foreseen by the User or Veghu or that has not been notified to Veghu or (d) loss or damage suffered by the User as a result of the User's failure to take reasonable precautions against such loss or damage, for example by installing appropriate anti-virus software.
Veghu also disclaims all liability for any indirect damage, whatever its cause, origin, nature and consequences, including, without limitation, costs incurred due to loss of business opportunities, customers, data, or any other loss of intangible property resulting from the use of or inability to use the Site or from reliance on the information made directly or indirectly available on the Site. In any event, nothing in the General Terms and Conditions of Sale excludes or limits Veghu's liability to the User in the event of wilful misconduct or gross negligence or for any other liability which cannot be excluded or limited under applicable law.
By using the Site, you agree that in the event of dissatisfaction with the Site, any part of it, or any product or service provided through it, or with any provision of the General Terms and Conditions of Sale, your sole and exclusive remedy is to discontinue using the Site.
Veghu disclaims all liability for the acts, omissions and conduct of third parties in connection with the use of the Site by the User, including, without limitation, any liability relating to content, information, statements of third parties made available on or through the Site, including under criminal or civil laws relating to defamation, infringement of intellectual property, privacy, obscenity or other applicable legislation. Finally, you agree to indemnify and hold harmless Veghu from and against any claims, demands, claims by third parties and related damages and expenses, including reasonable attorneys' fees, arising out of or in connection with any irregular and/or unlawful use of the Site and/or the Veghu Content by you in any way.
Art. 6 - Availability of products
Product availability refers to the actual availability at the time the User places the order. However, this availability must be considered purely indicative because, due to the simultaneous presence of several users on the Site, the products may be sold to other customers before the order is confirmed.
Even after the order confirmation e-mail has been sent, there may be cases of partial or total unavailability of goods. In this eventuality, the order will be automatically rectified by eliminating the unavailable product and the User will be informed immediately by e-mail.
If the User requests the cancellation of the order, thereby terminating the contract, Veghu will refund the amount paid within 30 days from the time when Sito became aware of the buyer's decision to terminate the contract.
Art. 7 - Products offered
The Site markets:
Services:
Training courses (online or face-to-face)
Links: https://www.veghu.org/corsi/
Products:
Vegetable cheeses
Supplies for vegetable cheese production link:
https://www.veghu.org/e-shop/
Art. 8 - Payment methods and prices
The price of the products and services shall be the price indicated on the Site from time to time unless there is an obvious error.
In the event of an error, Veghu shall notify the buyer as soon as possible, enabling the order to be confirmed at the correct price or cancelled. However, Veghu shall not be obliged to deliver the goods sold at the incorrectly stated lower price.
The prices on the Site are inclusive of VAT and do not include shipping costs. Prices are subject to change at any time. Changes do not apply to orders for which an order confirmation has already been sent.
Once you have selected the products and services you want, they will be added to your shopping cart. Simply follow the purchase instructions, entering or verifying the required information at each step of the process. Order details can be changed before payment.
Payment can be made by:
Credit Card
Paypal
Art. 9 - Delivery
Veghu makes deliveries throughout Italian territory, excluding the Vatican City State and the Republic of San Marino. Veghu will only deliver to the User's home address provided at the time of purchase.
As these are handmade products with a short print run and shipments leave from an island (Sardinia), delivery is generally made within 2 to 7 working days for Italy and, in any case, within a maximum of thirty days from the date of confirmation.
For EU countries, delivery is generally made within 2 to 10 working days and, in any case, within a maximum of thirty days from the date of confirmation.
The delivery may be refrigerated or non-refrigerated. Refrigerated shipment means shipment refrigerated with controlled temperature or in some case through isothermal containers and synthetic ice.
Shipment will be non-refrigerated if you purchase one or more products that do not require refrigeration; it will be refrigerated if you purchase one or more products that require refrigerated shipment; if you purchase more than one product and even only one of them requires refrigerated shipment, the entire order will be shipped refrigerated. In
any case, the description of each product will include the words "refrigerated shipping" or "non-refrigerated shipping" depending on the product's needs.
The User acknowledges that Veghu shall not be liable for any damage or lack of conformity of the products or services which is attributable to a fact attributable to the person responsible for delivery. In such cases, the User undertakes to enforce the relevant liability exclusively against the parties responsible for the delivery under the General Conditions applied by Veghu, which the User declares to know and have accepted.
Veghu shall only be liable for the proper performance of those obligations which are directly related to the performance of the obligations assumed by Veghu under these General Terms and Conditions of Sale. Veghu shall not be liable for the non-performance or improper performance of the obligations assumed by any other party involved in the transaction (including but not limited to: Courier).
Deliveries to other EU countries besides Italy will be made in approximately 10 working days, and in any case, within the maximum period of thirty days.
The services provided by the web page will be available to the customer:
- approximately 72 hours after the purchase and in any case no later than 30 days after the purchase made on the Site in the case of online courses-
on the date, time and location specified on the Site in the case of in-person courses
The goods must be checked in the presence of the carrier at the time of unloading.
If packages are missing or damaged, a written reservation must be made on the delivery note. If this is not done, the goods will not be replaced and no refund will be made.
Any damage or tampering with the packaging must be immediately reported to the delivery employee/courier, writing in the appropriate space the words "I accept with detailed reservation" and describing in detail in writing the nature of the damage, after opening the packaging and the goods in the presence of the employee.
Any imperfections due to craftsmanship cannot be contested.
Art. 10 - Passing of risk
Ownership of the products or risks relating to the products shall pass to the purchaser from the moment of delivery.
Art. 11 - Warranty and commercial conformity
Veghu is responsible for any defect in the products offered on the Site, including the non-conformity of the items to the products ordered, following the provisions of Italian law. Veghu undertakes to store and ship in perfect condition all the products purchased by the User.
Art. 12 - Withdrawal
The Customer's rights are protected by Legislative Decree 185/99. By the legal provisions in force, the purchaser has the right to withdraw from the contract without any penalty and without specifying the reason, within the term of 14 days according to Article 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.
In the case of multiple purchases made by the purchaser in a single order and delivered separately, the 14-day period begins on the date of receipt of the last product.
Users wishing to exercise their right of withdrawal must notify Veghu through an explicit declaration, which may be sent by registered letter with acknowledgement of receipt to the address:
Veghu of Marcello Contu
Via S.Michele 45-47
09080 Sorradile (OR)
Italy
The communication must specify the intention to withdraw from the purchase of the product(s) for which the right of withdrawal is to be exercised, attaching a copy of the invoice.
The goods must be returned at the expense of the User to:
Veghu of Marcello Contu
via S.Michele 45-47
09080 Sorradile (OR)
Italy
The goods must be returned in the same manner in which they were received (refrigerated or unrefrigerated), intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, Veghu will refund the amount of the products subject to withdrawal within a maximum period of 30 days. The amount refunded will be net of delivery costs. The right of withdrawal is not permitted if the packaged products have already been opened by the User
The right of withdrawal shall not apply if the services and products of the Site are included in the categories of Article 59 of Legislative Decree 206/2005.
If the withdrawal has been exercised in the manner described, Veghu will make the refund using the same means of payment chosen by the purchaser at the time of purchase.
Article 13 - Data processing
The purchaser's data are processed following the provisions of the legislation on the protection of personal data, as specified in the section containing the information according to Article 13 of EU Regulation 2016/679 (Privacy Policy).
Art. 14 - Contacts
Any request for information may be sent:
- by email to the following address:
info@veghu.org- by telephone to the following address: +39 3713953368-
by post to the following address:
Veghu of Marcello Contu
via S.Michele 45-47
09080 Sorradile (OR)
Italy
Art. 15 - Applicable law and jurisdiction
In the event of disputes arising between the User and Veghu concerning these General Terms and Conditions of Sale, or to the use of the Website, the parties shall first refer the matter to an online mediation body under the European Union Directive no. 2013/11/EU of 21 May 2013 and subsequent amendments and the European Union Regulation no. 524/2013 on the resolution of consumer disputes through specific online platforms. In the event of failure of the aforementioned mediation attempt, the Court of Oristano (Italy) shall have exclusive jurisdiction for all disputes arising from or in any way connected with the use of the Website and/or relating to the General Conditions of Service, without prejudice to any rights attributed by law to institute legal proceedings in the place of residence or habitual domicile of the Users.
Under the provisions of Articles 1341-1342 of the Italian Civil Code, to the extent necessary, the User hereby expressly approves the content of these General Terms and Conditions of Sale.
